100% Satisfaction or your Money Back Guarantee
The work you receive from Frost and Kretsch Plumbing is guaranteed. We stand behind the workmanship of every job completed by our master plumbers and technicians. If you are not 100% satisfied with the quality of work provided, we will fix any issue you are concerned about. If we cannot fix your problem, we will refund your payment 100%!
When you call, your call will be answered by a live person. No need to leave a message on a recording with us. The friendly, highly rained dispatcher is ready to assist you with answering your questions, scheduling an appointment or responding to an emergency 24/7.
The technicians and master plumbers who respond to your call receive ongoing training so they are the most knowledgeable in the business. This benefits you because:
• Our repairs and installations last and deliver value
• The products we install perform to the standards they were designed to deliver
We always arrive when we say we will. Your time is valuable and we understand waiting for a plumber is not how you care to spend your time.
Our vehicles are clearly marked, so you know the plumber you hired is the one knocking on your door. Security is a great concern to us and we take yours very seriously.
We respect the sanctity of your home and will not blast music while working on your plumbing project. Also, your home will be left in the same condition it was when we arrived. This means we pick up after each project, not leaving a mess for you to clean up.
Only the best parts and products are used on your plumbing. The quality of the brands used to fix your plumbing problem ensures that the repair done will be one that lasts.
When work is complete, your technician will recap the work he has done for you. You will receive a follow up call after the appointment is complete to ensure you are satisfied with the service you received.